Thank you for your heartfelt review and for entrusting us with your mum's care. We are deeply sorry for your loss and grateful for your kind words about the care she received at Gwen Walford Care Home.<br>We acknowledge your slightly lower rating for food & drink. We strive to provide nutritious and appetising meals tailored to each resident's needs, and we understand that individual circumstances, such as your mum's illness, can impact appetite.<br>Your recommendation and acknowledgement of our staff's dedication mean a great deal to us.