Thank you for your review. It is truly our pleasure to care for your mother and to welcome your father into the home. Our philosophy is to offer choice, dignity and respect for our residents, especially those more vulnerable who are not always able to voice their opinions and we are so pleased that our caring approach has been helpful to you and your father and we have exceeded your expectations with regards to the care your mother receives. Working with our families supports and nourishes the care we provide and we are pleased you feel able to reach out to us should the need arise.