Thank you for taking the time to leave your comments which will be useful as we aim to continuously improve our service. <br>I appreciate your feedback about the sandwiches, and can confirm that I have already discussed this at our kitchen staff meeting and involved the team in a discussion about how suppers (particularly sandwiches) can be presented in the most appealing way.<br>I have also spoken to the housekeeping team about making sure displays of live flowers are maintained properly to prolong their life.<br>I am very glad to hear that you found the staff helpful and kind. We work very hard to keep our residents and their needs at the centre of what we do, and I am proud of all of the staff here at Woodley.