Thank you for sharing your heartfelt review of St Olaf Care Home. We are deeply sorry for your loss and are touched that our team could provide support and comfort during such a difficult time. Your kind words about our team's care and respect for your parents mean a great deal to us. We are pleased to hear your positive feedback about our improved activities and our open-door policy. We appreciate your suggestion regarding outings and will certainly consider it as we continue to enhance our services. We apologise for any concerns about our food. We are committed to ensuring our residents receive the best possible meals. Thank you for acknowledging the cleanliness and maintenance of our facilities. We strive to create a welcoming and pleasant environment for all our residents and visitors.