Thank you very much for the kind review and for taking the time to write a review; it means the world to the team here, who want the very best for all our residents. We have always been transparent and welcome all feedback so that we can look at ways to improve and will always work with relatives to achieve this.  Our residents deserve the very best, high-quality care, and we are very proud of our team, including the well-being team who provide marvellous activities incorporating one wish for each resident to make a difference in their lives. We class everyone as family here, thank you.