Thank you for taking the time to share your feedback with us. We're pleased to hear that you're satisfied with the care provided to your relative and that you find our team approachable.<br>We appreciate your suggestion regarding a lost property box. Maintaining the safety and security of our residents' personal belongings is of utmost importance to us. We will definitely take your suggestion into consideration and explore implementing a lost property box to address any concerns regarding lost items.<br>Additionally, we're glad to hear that you find our entertainment varied and inclusive. Providing engaging and diverse activities is an essential part of ensuring our residents' well-being and quality of life<br>Please know that we're committed to continuously improving our services, and your feedback helps us in this endeavor. If you have any further suggestions or concerns, please don't hesitate to reach out to us. We're here to listen and address any issues you may have.