Thank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry this was your experience on admission to our home. From other reviews, you will see that we pride ourselves on offering a personal welcome. Everyone in the home is welcome to use the lounge and dining areas and are actively encouraged to do so. Please be assured we will be discussing with staff about their approach and our expectations. Our en-suite facility bedrooms offer adequate space and are maintained to a high standard; we are sorry your wheelchair requirements caused an issue in this respect however this could have been accommodated on request. Our home is very successful in offering rehabilitation for those in need and we cater to all age ranges. We are sorry you felt it was not suitable.