Whilst we are glad to hear you feel your father is being cared for well, we are disappointed to hear of your comments surrounding the upkeep of his bedroom and the staffing levels in the home. We hold ourselves to a high standard, including the cleanliness of our facilities, so this has now been raised with our housekeeping team. We have not been made aware of an issue with your fathers TV, but will attend to this immediately to ensure the issue is fixed. We encourage residents and relatives to flag any technical issues with us directly so these can be rectified in a timely manner. Our suites remain appropriately staffed at all times, and our team are dedicated to ensuring residents are always supported and comfortable.