Thank you for taking the time to review our home, its wonderful to read how kind, respectful and approachable your Mum and yourself find our staff and I will ensure that this information is passed on. We welcome and value all suggestions made with regards to our service and feel that holding regular meetings not only enables effective communication but allows for an open forum where suggestions can be made and discussed. Your mum is a delight to care for and we look forward to welcoming you back into the home on your next visit.