Hi Quentin, thank you very much for taking the time to leave us feedback about your experience. At Heather View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It is our privilege to care for Mum and we are thrilled to hear it has been a positive experience for you and Mum. We really do appreciate you choosing to share your experience with us and the wider online community. Many thanks. Customer Relations Manager.