Thank you so much for your very kind words, which we will pass onwards to our care teams. We feel very privileged to be entrusted with the care of the family's loved ones and are delighted to hear that Mum and your family have had a good experience in our home. Care delivery is about supporting the whole family network through difficult times, and working together to improve health outcomes for those that are unwell. We are very happy to receive your lovely feedback and will continue to provide high-quality care for your Mum.