Thank you for this very important review. The manager and the whole staff team have specialized in providing the very best palliative care (GSF) which reflects the individual wishes and needs of your loved one and also supports families through a desperately sad time. From your feedback, the staff gave the best of themselves in ensuring the care and support given met all of your needs, and the experience was supported throughout with care and understanding. They will be proud to have this recognition. Thank you.