Thank you for taking the time to provide us with your valuable feedback. We appreciate your concern regarding the "serious safety issue" you brought to our attention. As we discussed, our garden is secure, and it is standard practice to encourage our residents to access the garden through the patio doors. Nevertheless, we value your feedback and have since implemented a keypad entry to further enhance the security of the garden area access. Your input is important to us, and we are committed to continuously improving our facilities based on the feedback we receive. Thank you for bringing this to our attention.