Thank you for your review and the positive comments; although the rating was disappointing considering the overall wellbeing care P receives. I know you want him to be out of his bed/room more often and as you know P so well, will appreciate that he refuses most of the time. We advice him on his diet; yet respect his wishes. Staff are always at hand to support him, he gets on well them and has a good banter quite often with them;his room is cleaned every day by our cheerful domestic staff and P enjoys the food on offer. I will pass on your comments to the staff. RegardsNilufa, Christina and the team at Roebuck