Thank you so much for leaving your review of your mum's stay with us. We understand that any changes, and rollout of new systems can take time to adjust, and we are sorry if this has caused an issue. We understand that the new digital system was communicated as quickly as possible, and the staff are getting to grips with a new, and more efficient way of working that will also benefit our residents greatly. Thank you for your patience, and our apologies again if this has hindered your experience with us.