Thank you for your heartfelt review! We truly appreciate your recognition of our team's efforts in understanding and meeting your Mum's complex needs. Providing a welcoming and well-maintained environment for both residents and their families is paramount to us, and we're glad to hear that you feel at ease when visiting. Your recommendation means a lot to us, and we're committed to continuing to provide excellent care for your Mum and all our residents at Burford House.