Hello, I am so sorry for your loss. It is so very kind of you to write on our behalf during this sad time. My condolences, and that of our whole team, to your family. My colleagues in the New Forest home are just lovely, aren't they? They are all in the right job, caring for the residents and families, and each other all the time. It is what makes a home special, what makes it feel right. I am so very pleased we were able to support your family and your mum at this special and difficult time. Our warmest wishes to you.