Thank you for taking the time to leave us a review. We are pleased to hear of your positive experience with our dedicated care team, however we are disappointed to hear of your experience with our Suite Management and Lifestyle teams. We would like to reassure you and others that every member of the Abney Court team genuinely cares for every resident, regardless of where residents reside before joining us. We always put residents at the heart of their care, doing everything we can to make residents experience with us as comfortable and enjoyable as possible  this extends to their friends and families.