I feel it appropriate to respond regarding some comments you have made. Your father came to us on a respite as you are aware for a defined period, and we continuously accommodated and extended on your request. This was to the detriment of the other family that was moving into the room your father was in. I appreciate that is frustrating and you had requested that your father stay at Church View long term but unfortunately, we were not able to accommodate that at this time. As mentioned the room had been promised to another resident and family knowing your father's placement was only for a limited period of respite. We purchased the home in Jan 2023 so the management has completely changed and the rating of inadequate is not related to the current management or operator. The current rating is uninspected as a new operator we are waiting for the CQC to complete the inspection. I wish you all the best for the future and indeed your father. Best Regards Cliff