We are delighted to hear that your nan is settled in well and has experienced such positive changes since joining us. Our team is dedicated to providing exceptional care and support to all our residents, and it's heartwarming to know that your nan was feeling happy and comfortable in our care. We appreciate your kind words about our management and staff and rest assured, we will continue to go above and beyond to ensure everyone's well-being and happiness remain our top priorities. Thank you for entrusting us with her care.