Thank you very much for your valuable feedback. It is always so wonderful to read about how the staff are appreciated for their kindness, and I wholly agree that our activities team do their very best to include everyone when they can. I am sorry that you feel that there is not enough staff, please be assured that we take your concerns very seriously and have fully reviewed the staffing levels to ensure there are sufficient staff to meet the needs of all residents. We continue to work with the team to optimise their efficiency and time management and to continually strive to provide an outstanding level of care to our residents. It would be very helpful to understand a bit more about the specifics of what you would like to see improved, so perhaps you could pop in to discuss with me when next you visit. Best wishes.