Thank you for taking the time to add a review. We value feedback shared so that we can work with families to support you and continuously improve our service. We are so sorry that you shared comments on your review about the lack of time from staff, our General Managers operate an open door policy for them to resolve any concerns, if you do have any concerns at all you wish to raise with the home please contact the General Manager on your next visit so that we can assist you. Thank you.