Thanks for sharing your feelings of Mossdale Residence, we are sorry that this was not a positive experience.  I can confirm that our staffing levels are appropriate and are reviewed monthly in line with our resident's dependency.  Whilst there are 5 colleagues on shift per day where your father lived, we cannot provide continuous one to one oversight of our residents.  I am sorry that your father had experienced a medication error.  We did report this to Safeguarding and have completed follow up actions with the colleague involved.