Thank you for your kind review, Ian, I hope that you would receive this from any care home as the culture should always be about the resident. During your mother's short time here, we got to know her and really wished we were able to meet her needs but unfortunately, this wasn't the case. She made such a beautiful impact on the team here. I will share this review with the team so they know what they are doing makes a difference to not only the residents but also to their families.