Thank you for taking the time to give us a review. We take all reviews and look at how to make improvements so that we can provide the best care and support on an individual basis. We are striving to have a stable, well-trained team, that is aware of all the intricacies of providing care for all residents, and we will take your comments and use them to expand on all staff induction and training. Our activity coordinator works closely with her and tries to provide appropriate activities for her based on what she has discussed with her. This is a continual learning process and is open to suggestions from both the client and you as her family, who have a great knowledge base for us to utilise. We are also looking at changing the menus for the summer, and have gained feedback from all residents including the client, on what they would like to see added. This was passed to the cook.