Thank you so much for sharing your experience with us. We are deeply touched by your kind words and are grateful for the opportunity to have cared for your mum at Botham Hall. It brings us great comfort to know that she felt happy, safe, and secure during her time with us. Our team strives to provide the highest level of care, cleanliness, and respect to all our residents, and we're glad that you noticed and appreciated our efforts. Please know that your mum was cherished and will be deeply missed. Our thoughts are with you during this difficult time.