Thank you so much for your feedback regarding the care provided at Newton House. We're thrilled to hear that you are extremely satisfied with the overall care. Your insights are invaluable, and we appreciate you taking the time to share them. We agree that proactive stimulation of residents is essential and will work on enhancing our approach in this area. Additionally, we will reinforce the importance of staff wearing name badges at all times to improve communication and familiarity. We will strive to improve how we communicate upcoming activities in advance and explore ways to involve family members more strategically in our plans. Thank you again for your thoughtful feedback. It is through input like yours that we can continue to enhance the quality of care and experience for everyone at Newton House. If you have any further suggestions or concerns, please don't hesitate to reach out.