Dear Roland, thank you so much for your heartfelt review and for sharing your experience with Brynfield Manor during such a challenging time. We are deeply honoured to have been entrusted with your father's care and are truly grateful for your kind words. It is incredibly rewarding to hear that our nursing staff and carers were able to provide the level of care and support. Our team is dedicated to delivering compassionate, dignified care and your recognition of their commitment means a great deal to all of us. Caring for patients with complex needs, particularly during difficult periods, requires not just professionalism but a deep sense of empathy and dedication. We strive to maintain these standards every day and your positive feedback is a powerful affirmation of our efforts. Thank you again for taking the time to share your thoughts. Your words are a tremendous encouragement to our team as we continue to support our residents and their families with the utmost care and respect.