Thank you for taking the time to share your feedback. We appreciate your kind words about our team's care and dedication to your dad. We understand the importance of personal connections and are continuously working to improve this aspect of our service at Regents View. Our current employment of agency staff is in the case of last-minute sicknesses, and we are working to recruit more permanent team members to enhance the relationships between residents and the team. Additionally, we are working to expand both our team of attentive coordinators and the activities they can offer to those living in our home. We're also committed to enhancing our facilities and amenities to better the lifestyles of all our residents. If you wish to provide more feedback in any of these areas, please reach out to Delia, our home manager via delia.todoran-dan@fshc.co.uk.