Thank you for taking the time to review your experience at Mills Meadow, however, we are disappointed to hear your comments. Our dementia care suite is generously staffed, with a minimum of one Team Leader and three Carers present throughout the day. Staff shift patterns have also been organised so as to provide an increased level of support around mealtimes, and our Lifestyle team are on hand to give additional support during changes in shifts. Whilst our dedicated care team are always on hand to support residents when moving around the suite, residents who are unable to walk often use chairs for their comfort and safety and are mobilised throughout the day. Our care team are also supported by a dedicated Lifestyle team who work to provide appropriate activities and social stimulation that cater to resident's care needs.