Thank you for your review for Trevern and your praise for our team. Please rest assured we are committed to retaining the best staff to care for our residents, hence our wage increases to ensure we are highly competitive. We are also about to launch a new tagging system for residents' clothing and belongings, which has been extremely effective in one of our sister homes. We appreciate parking spaces can be limited, especially with improvement works being undertaken, which has meant contractors' vans using some of the spaces. We request they use off-road parking where possible, but we understand it does get busier at certain times of the day. We also have the highest number of visitors we've ever had, which we feel is a positive reflection of life in our home.