Thank you for your lovely review of our home, it is much appreciated. It is a joy to care for your mum. We will share your kind words with our team who will be over the moon. We really appreciate your constructive criticism with regard to the disposal of used gloves and will speak to the staff in order to improve their PPE disposal practices. If you have any other issues, please do not hesitate to let us know. Wishing you our kindest regards always.