Dear Chris, thank you so much for sharing your experience. We're glad that we could provide the support and reassurance you and your family needed, especially in such challenging circumstances. It's wonderful to hear that our team was able to help so promptly and efficiently, from the initial call to setting up your dad's room. We strive to create a welcoming and comforting environment and we're pleased that you felt reassured during this transition. We are happy to have been able to support your family during this time and we're here for you whenever you need us.