Thank you deeply for sharing your heartfelt feedback with us. It means the world to us to hear that your experience at our care home was marked by kindness, care, and comfort during what we understand can be a challenging time. We are delighted to know that you found our home to be beautiful, with a lovely setting and a staff that exhibited enormous patience and kindness towards both you and your husband. Providing understanding and support is at the core of what we do, and we are truly grateful for the recognition of our efforts. Your appreciation for specific staff members and our manager and matron is incredibly touching. We will ensure that your kind words are shared with them, as they continuously strive to make a positive difference in the lives of our residents and their families. Warm Regards, Halden Heights Care Home Team.