Thank you very much for taking the time to share your feedback about your mother's stay at Homer Lodge. We greatly appreciate your kind words regarding our staff's thoughtfulness, care, and lovely personalities. It is our utmost priority to provide the best care and support to all our residents and we are pleased to hear that your mother was treated well. We sincerely apologise for the delay in sorting out your mother's medication upon her arrival. We understand the critical importance of timely medication management and regret any distress or inconvenience this situation may have caused. Your feedback is invaluable to us as it highlights areas where we can improve. Thank you for bringing this matter to our attention and for your understanding and patience. We are committed to learning from this experience and enhancing our services for all our residents. Thank you once again for your kind words and constructive feedback. Warm regards, The Team and Management at Homer Lodge.