Thank you for taking the time to complete a review and share your views with us. We are extremely sorry that you have experienced a noisy environment during the night. Unfortunately Care Homes can be noisy and can be busy 24 hours a day, we do promote a quiet environment at night to facilitate residents to have good nights sleep and we apologise that you have not experienced a quiet environment. We will discuss your review in our Colleague meeting and outline the standards we expect. Once again thank you for completing this review.