Thank you for taking the time to review your experience so far at Armstrong House. We are pleased to hear you have been well supported by the team here, our team provide the best of care to residents and its great to see so many residents with smiles on their faces! We are disappointed to hear your comments with regards to the cleanliness and upkeep of your father's room. Please rest assured that, although our housekeeping team clean and mop regularly, our management team have addressed your concerns this with our housekeeping team. We encourage consistent feedback from both relatives and residents so we will keep in touch with you to ensure any concerns you have are actioned timely and appropriately.