Thank you for taking the time to share your feedback. We are so sorry to hear about the death of your husband and extend our sincere sympathies to you. All our team are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We take all concerns raised seriously and if you would like to get in touch, please reach out to us at the home or alternatively the link to our complaints information is https://www.fshc.co.uk/feedback-complaints/ where additional contact information is provided.