Dear Kevin, thank you very much for the kind words and reflection on our care provided to your mum. We will always remember her passion for jewellery and hats which we encouraged through craft sessions. We feel honoured to be part of your mum's life and aspired to give her the best compassionate care we could. She was the most humble and kind-hearted person who always enjoyed the company of staff and her family. You have been very supportive and understanding throughout your mum's time with us and for that, we are very grateful. With our very best wishes, Registered Manager.