Thank you for your review of Great Baddow Care & Nursing Home. We value all feedback and are committed to continuous improvement. Our team, including our new home manager, works carefully to meet our residents' needs with well-trained staff teams and a balanced team dynamic. Under our new provider, Country Court, we uphold the highest service standards and regret to hear of any past issues you experienced at our home.  If you wish to discuss this further, please contact our home manager on 0208 821 2018.