Thank you for your lovely kind review. We are continuously looking to improve the service we provide, permanent team members are effective in planning and delivering quality care, recruiting and training our own team has been one of the priorities, I am thrilled to see this reflected within your review. Your words will mean the world to all the team, they work very hard to make people feel loved and cared for. Thank you for your continuous support to the home, its residents and team members. Again thank you for your kind words.