Thank you for sharing such a heartfelt review of your experience with Alphington Lodge. We are truly grateful for your kind words and thrilled to hear that your gran has settled in well and feels safe and looked after in our care home. It's wonderful to hear that you have found our staff to be lovely, friendly, and helpful. Ensuring that all visitors feel welcomed and cared for is important to us, and we're glad you appreciate the small gestures like offering a cuppa during tea time. We're delighted to hear that your nan enjoys the activities we offer, especially bingo! Providing engaging and enjoyable activities is a priority for us, as we believe they enhance the overall well-being and quality of life for our residents. Thank you once again for taking the time to share your positive feedback. It means the world to us to know that our efforts are making a difference in the lives of our residents and their families. Kind regards