Hello, thank you for taking the time to provide us with your first 5 weeks' review.  It sounds as if our team is getting it right for your Mum and family. I love reading that your mother-in-law was happy to be in the lounge for a while, that's a sign that she feels welcome, comfortable and safe. My colleagues in New Forest are lovely. They all genuinely love working with the residents and there's always something going on in New Forest. Thanks again for the review, my best wishes to you and your family.