Thank you so much for taking the time to share your review with us. We are grateful to hear that our staff have been able to provide kind and caring support to her during these challenging times. We are committed to providing compassionate care and appreciate your feedback on our communication style. We will continue to do our best to support Mum and your family. Thank you again for your review and your kind words about our staff, and we'll be sure to pass these on to the rest of the team at Glenholme House.