Thank you for taking the time to review and share your experience of Osborne House. We are delighted that you are happy with the care and support being provided to your Grandma and that your Grandma feels safe and content at Osborne House. Thank you for your kind words in regard to the team at Osborne House, we appreciate all feedback and this will be shared with the whole team. We are delighted that you are made to feel welcome when visiting Osborne House and that you feel able to remain a significant part of your Grandma's life.