Thank you so much for taking the time to share your experience at Gwen Walford Nursing Home. We are delighted to hear that your mother-in-law is enjoying her time with us and finds comfort in the TV room and observing the wildlife. Our dedicated team works hard to create a warm and welcoming environment for all our residents, and it's wonderful to hear that you've found our staff to be friendly. If there's anything else we can do to enhance your mother-in-law's experience or if you have any questions or concerns, please don't hesitate to reach out. We appreciate your feedback and look forward to continuing to provide excellent care for your loved one.