Thank you for this review and for your kind feedback about the care and support that you witnessed during your frequent visits to Fernbank. Feedback is great for boosting staff morale and helping to provide a sense of achievement and pride for the hard work that our team do each day to ensure that the people in our care are receiving the best possible outcomes. We are aware that potential clients and their families do use our reviews when considering our home for their loved one's future care and it is good that independent mental capacity advocates now have the opportunity to provide an unbiased review here which no doubt will help with people's confidence in shortlisiting potential homes.