Dear Shirley, thank you for your kind feedback and for working with our team to ensure that your loved one receives the best possible care and support. We are so happy to have you both as part of our Willows family. I will pass on your comments to the team, who will be very happy to receive them. Although your mother is bed-restricted, we do take care to ensure that she has 1:1 activities brought to her room. I will pass your feedback to the activities team and they will liaise with her about more activities of her choice.