Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you find our staff courteous and attentive, we strive to make sure both residents and relatives feel looked after. Regarding your suggestions, we appreciate your input on the facilities and amenities. We're always looking for ways to enhance our residents' experiences. Thank you again for your feedback, and please don't hesitate to reach out if you have any further suggestions or concerns.