Thank you so much for taking the time to leave us a review. We appreciate all feedback as it helps us to understand where we can improve and gives us an opportunity to respond to concerns. We acknowledge the high agency use and have been working hard to address this so I am pleased to share that we have recently recruited a number of new staff who will be starting with us soon. We have also reinstated our activities board so that residents and families are able to see what is happening in the home and we have a number of exciting events coming up including regular exercise classes and days out. We also have a full redecoration programme planned this year and whilst unfortunately, we are unable to change some of the structural aspects of the building we will put in place all we can to ensure the continued safety of our residents. Thank you again for your feedback and we are so pleased to hear that your Mum is happy at Homemead.